Managed IT & Technical Services
Coordinated Technical Support for Defined Business Needs
JFS can coordinate application, website and technical support where suitable specialist capability is available and the responsibilities and service levels are clearly agreed.
What We Deliver
Services
Application and website support
System maintenance
Enhancements and improvements
Technical troubleshooting
Microsoft and cloud solution support
Technical supplier coordination
Recurring support with agreed service levels
How Engagements Work
What Support Coverage Includes
Support coverage, response targets, operating hours, exclusions and escalation arrangements are defined in the applicable proposal and service agreement. Services are not represented as continuous or emergency support unless explicitly contracted.
Tell us what needs supporting and we will define the coverage and responsibilities.