Managed IT & Technical Services

Managed IT & Technical Services

Coordinated Technical Support for Defined Business Needs

JFS can coordinate application, website and technical support where suitable specialist capability is available and the responsibilities and service levels are clearly agreed.

What We Deliver

Services

Application and website support

System maintenance

Enhancements and improvements

Technical troubleshooting

Microsoft and cloud solution support

Technical supplier coordination

Recurring support with agreed service levels

How Engagements Work

What Support Coverage Includes

Support coverage, response targets, operating hours, exclusions and escalation arrangements are defined in the applicable proposal and service agreement. Services are not represented as continuous or emergency support unless explicitly contracted.

Tell us what needs supporting and we will define the coverage and responsibilities.